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Your account needs a sign-in
Balances, statements and meter readings sit against your municipal account number. Outages, the fault map, news, your councillors and every vacancy stay open to you either way.
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What’s on today →My account
Signed inBalance & invoices
No invoices yet.
Statements
Utility consumption
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Your municipal account
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Display
Delete my account
This deletes your account on the municipal platform straight away and signs you out on every device. It cannot be undone.
- Your profile, contacts, saved documents and app settings are removed.
- Records the municipality must keep, such as payments and your municipal account, stay with your personal details taken out.
- An indigent application, if you made one, is a municipal record and is not deleted here. Contact the municipality about it.
Contact your municipality
You have no requests yet.
What is wrong?
Pick the closest match. We route it to the right depot — you do not need to know which one.
Where is it?
Add a photo
A photo gets faults fixed faster. Photos may carry location data from your camera.
Report sent
Reference —
The reference also works at the municipal offices.
Reported faults across the municipality. Locations are approximate (blurred to about 110 m) to protect privacy.
No faults match the current filters.
Checking the load-shedding status…
Nothing is interrupted right now.
From the municipal website
No planned works announced.
Choose your ward to see meter-reading windows and refuse-collection days.
No upcoming meetings or events.
Buy
Purchase history
DEMO DATANo purchases yet.
No news right now.
Sign in to read municipal news.
Have your say
Short questions from the municipality. One answer per account. When a poll closes, the municipality says what it will do, and you are told.
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Book a hall or sports field
Choose a place and a free time. Your booking is a request until the municipality confirms it.
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My bookings
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Choose what you need. Prices include VAT.
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Report a fault without an account
For visitors and anyone without the app. Leave a phone number if you want to check on it later: it is kept for 90 days, used only for that check, and nothing is sent to it.
Check a report
Phoned it in? Check with your municipal reference
For a fault reported to the call centre or at a municipal counter. This shows when it was registered and whether it has moved since, not what was reported.
Council leadership
All 14 wards
Planning applications
Track a building application by the reference on your municipal paperwork.
You are not tracking any applications yet.
Indigent support
Your application reference — quote this at the municipal offices.
Documents you will be asked for
Indigent register
Applied to the account
Household
Documents
Access history
Every time a municipal officer opens this household's file is recorded, including your own visit now.
Enrol a mobile for decision codes
Recording a decision sends a one-time code to your mobile. Enrol it once; the number is used for nothing else.
Record a decision
Fault clusters
Municipal vacancies
DEMO DATAPosts advertised by the municipality. Anyone can read them — you only need an account to apply.
No vacancies match your search.
Everything the municipality has for you, in one place. Two kinds of item appear here: messages the municipality sent you, and things this app worked out from your ward and your account.
Nothing waiting for you right now.
The municipality’s own messages could not be loaded just now, so this list may be incomplete. Pull it again in a moment.
What you want to be told about
Messages the municipality sends you directly always appear here. There is no switch for those.
Messages on WhatsApp
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Local marketplace
DEMO DATA — these listings and businesses are samples for the demonstration app. They are not real local traders; contact details are placeholders and will not connect you to anyone.
Listings from residents. The municipality checks every listing before it appears here, and listings expire on their own.
No listings yet.
Businesses that applied to the municipal directory and were approved by the municipality.
No businesses listed yet.
Emergency SOS
DEMO — no real response will arrive
Choose what is happening, then press and hold the red button for 3 seconds to alert your emergency contacts. Releasing early cancels — nothing is sent by a tap.
Your location is attached if you allow location access.
If this page fails, phone 10111 (SAPS) or 112 (any mobile).
My emergency contacts
These people are notified when you send an SOS.
No emergency contacts yet — add at least one below.
My recent alerts
No alerts sent.